Sharman Law

Sharmans are a well established and respected law firm who have been listening to their clients needs
for over 200 years. Their offices are centrally located in Bedford and Ampthill.

The Challenge

Both offices were in need of a new Phone System that would deliver all the benefits that one comes to expect nowadays, such as Voicemail, PC & Calendar integration, instant messaging and free calls between sites.  On top of this both sites had very old BT wiring which for many modern systems would need to be completely replaced at great cost and would also cause massive disruption to their business operations.

The Solution

Sharman Law needed an affordable Telecoms Solution that gave them modern features on an old infrastructure.
Instead of completely re-cabling we re-designed the existing cabling systems to accept the new technology saving thousands of pounds and unnecessary upheaval and disruption to their business.

The Project

Works included:

  • Comms room relocation
  • New IT links
  • Cabling altertations
  • New SAMSUNG OFFICESERV phone sytsems
  • Multi-site VOIP link for free calls
  • Operator and  PC software for all users

Both sites now have  a modern  up to date Phone System helping them to deliver a professional  service to their clients, ensuring business success !


Sharman Law commented;

We needed to upgrade our telephone systems and Stuart  from Smart Solutions helped us to choose the most suitable replacement.  The installation of the new system was seamless, with Stuart taking care to ensure that there was little to no downtime.   He also arranged one to one professional system training to ensure we are fully utilising the new system and its features.

 We were so happy with the service that Smart Solutions provided that as soon as we were able we moved our calls and lines to his preferred supplier. This reduced our costs even more as well as providing us with a single point of contact now for our complete telephony solution.

In the past we have not been content with our telecoms arrangements but since moving to Smart Solutions this has been handled professionally.


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